Ruth is Ombudsman, Banking & Finance at the Australian Financial Complaints Authority.
Ruth joined the Australian Financial Complaints Authority (formerly the Financial Ombudsman Service (FOS)) in 2007 as a senior case manager in banking and finance. She was appointed as one of the first two banking adjudicators in 2014.
Before joining FOS, Ruth was a Senior Associate at Freehills for six years and a solicitor at top tier firms in London for seven years, specialising in commercial and insurance litigation.
Ruth has a Bachelor of Laws (First Class Hons) from the University of Sheffield (UK).